Privacy Policy
We at Referral Rock (Referral Rock Inc.) are committed to protecting your privacy. This Privacy Policy applies to our website and blog on referralrock.com (Website), our newsletters (Newsletter), and our Subscription Service (the Subscription Services) owned and controlled by Referral Rock. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.
By using the Website, Newsletter, or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website, Newsletter, or the Subscription Service.
Scope of this Privacy Policy
Contact Us
Referral Rock Inc.
950 N Washington, Suite 404
Alexandria, VA 22314
Personal Information
What “personal information” do we collect from the people that visit our Blog, Newsletter, Website, or App?
When you sign up for and use the Subscription Services, consult with our sales or customer success team, send us an email, post on our Blog, integrate the Subscription Services with another website or service (for example, when you choose to connect your ecommerce account with Referral Rock), or communicate with us in any way, you are voluntarily giving us information about yourself and your Contacts. That information may include name, email address, IP address, phone number, credit card information, demographic information, and other information about yourself, your Contacts, or your business. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United States and stored by us, as described in this Privacy Policy and our Terms of Service.
Payment Information
We collect and process payment information from you when you subscribe to the Subscription Service, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect sensitive information from you.
Information about Children
The Websites are not intended or targeted for children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe we have collected information about a child under 16, please contact us at privacy@referralrock.com, so we may delete the information.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control.
What "navigational information" do we collect from the people who visit our Blog, Newsletter, Website, or App?
This refers to information about your computer and your visits, such as your IP address, geographical location, browser type, referral source, length of visit, pages viewed, emails opened, or other computer/visit based information.
Do we use "cookies?"
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), which enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
- Understand and save user's preferences for future visits
- Personalize and improve your online experience
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (e.g., Chrome, Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
Third-Party Links
We do not include or offer third-party products or services on our website.
Opting Out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out Page or permanently using the Google Analytics Opt Out Browser Add-On.
How do we protect personal information?
Your personal information is contained behind secured networks, and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Retention of personal information
We retain personal information you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. If a security breach causes an unauthorized intrusion into our system that materially affects you, then Referral Rock will notify you via email within 72 hours.
International Transfer of Information
To facilitate our global operations, we may transfer and access personal information from around the world, including the United States. This Privacy Policy shall apply even if we transfer personal information to other countries.